Behavioral Health | About | Annual Outcomes

Holding Ourselves Accountable

 

In addition to our accreditation, Hope Network Behavioral Health believes a superior program is revealed through high satisfaction and noteworthy outcomes. At Hope Network, we use this data to continually monitor our programs’ effectiveness, efficiency, and value as part of our commitment to continuous quality improvement.

Please find below the Quality Outcomes from Hope Network Behavioral Health's fiscal year ending in 2010. If you have any questions about this information, please don't hesitate to Ask Jenny.


Number of People Served
Total Number of People Served Last Year.................................1,199


Diagnosis Served


Participant Satisfaction
Participants who expressed satisfaction in the services they received.................87%


Crisis Residential
Participants who discharged to a less restrictive setting.............94.25%

Average Length of Stay............................................................. 6.75 days 


Specialized Residential
Participants who maintain placement without psychiatric hospitalization or incarceration....95%

Participants who discharged to a less restrictive setting….........78.75%


Side by Side Adult Day Program
Caregivers who state they receive relief as a result of services.......................100%

Participants who achieve at least 50% of treatment goals.................................98


Developmental Adolescent Residential Treatment (DART)
Children/adolescents who discharged to a less restrictive setting ....................................93.75%
 

   


Free Tax Preparation Services Available at Hope Network Education Center
1/26/2012
Hope Network Workforce Development has partnered with Volunteer Income Tax Assistance Program (VITA) through Davenport University, to be a host site for free tax preparation services. This service is available to all Hope Network staff, consumers and the public.

Income tax assistance is available on Fridays, beginning February 3rd, from 9:00 a.m. to 7:00 p.m. at the Education Center in Grand Rapids.
 
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The Book of Cake Debut
12/22/2011

Hope Network hosted a special book signing of the new book, 'The Book of Cake' a collection of Cake stories from the past year which feature Hope Network consumers, employees and volunteers. 

Award winning writer Tom Rademacher, who writes the stories for Hope Network,  addressed the crowd of employees, Board Members and many of the people featured in the stories. 

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United Way Small Business Challenge
12/20/2011
Heart of West Michigan United Way invites you to take on the Small Business Challenge, created through a generous matching grant of $100,000 from the Steelcase Foundation. Any new United Way gift of $1,000 or more from a workplace of 100 or less employees will be matched up to a total of $100,000 by the end of March 2012.
 
Small businesses are the heart of most communities, yet during the 2010 United Way Campaign small businesses of 100 employees or less made up only 11.5% of total campaign dollars. This campaign year, United Way is hoping to change that with the Small Business Challenge.