Support Services | Care Coordination

Care Coordination

Whether you live in a Hope Network residential setting, with family members, or independently, our Supports Coordination services are available to you.

Supports Coordination ensures a continuum of care and services including enhanced health services such as psychiatric, nursing and behavioral supports. We also provide assistance with housing, obtaining benefits, coordinating medical care, facilitating vocational supports, and other needs. Our team will develop a service plan to best meet each persons needs, wishes, and desires, helping each individual reach their highest potential.


Individualized Services

By selecting Hope Network as your Supports Coordination provider, you will be served by a professional who knows your individual needs. Our supports coordinators help individuals manage their lives and services in order to achieve their wants, dreams, and goals along with maximizing their potential and helping facilitate greater independence. The people we serve are valued for their inherent uniqueness and their person-centered plans reflect this.
 
Our "team approach" to providing your services makes it easier for you to contact your supports coordinator, your nurse, our own financial resource expert, and your psychiatrist.
 

Responsiveness

Good communication links between those who work for you in your home and the supports coordinator can help to assure that your specific needs are addressed quickly and efficiently. We have clinical staff available to respond to emergencies 24-hours a day.
 

Financial Resource Specialist

Hope Network has a full-time financial resource specialist who can help you monitor your income and insurance benefits in order to assure that you receive all the benefits you are entitled to. We can also serve as your representative payee so that we can facilitate payments for your care and timely access to your funds.
 

Checks and Balances

In addition to the staff you see on a regular basis, Hope Network also has an independent department focused on assuring the highest quality of service in all areas. The Director of Quality Systems and our informal compliant process are available to address any areas of concern and work with you to assure the best possible living experience.
 

Feel free to Ask Jenny! with any questions you may have about our programs or services.

   


Free Tax Preparation Services Available at Hope Network Education Center
1/26/2012
Hope Network Workforce Development has partnered with Volunteer Income Tax Assistance Program (VITA) through Davenport University, to be a host site for free tax preparation services. This service is available to all Hope Network staff, consumers and the public.

Income tax assistance is available on Fridays, beginning February 3rd, from 9:00 a.m. to 7:00 p.m. at the Education Center in Grand Rapids.
 
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The Book of Cake Debut
12/22/2011

Hope Network hosted a special book signing of the new book, 'The Book of Cake' a collection of Cake stories from the past year which feature Hope Network consumers, employees and volunteers. 

Award winning writer Tom Rademacher, who writes the stories for Hope Network,  addressed the crowd of employees, Board Members and many of the people featured in the stories. 

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United Way Small Business Challenge
12/20/2011
Heart of West Michigan United Way invites you to take on the Small Business Challenge, created through a generous matching grant of $100,000 from the Steelcase Foundation. Any new United Way gift of $1,000 or more from a workplace of 100 or less employees will be matched up to a total of $100,000 by the end of March 2012.
 
Small businesses are the heart of most communities, yet during the 2010 United Way Campaign small businesses of 100 employees or less made up only 11.5% of total campaign dollars. This campaign year, United Way is hoping to change that with the Small Business Challenge.